🔄 Refund and Returns Policy | Blancunie

Effective Date: August 16, 2025

At Blancunie, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase from
blancunie.com, this Refund and Returns Policy explains your options
for returning products, receiving refunds, or requesting exchanges. We are committed to fairness, transparency, and ensuring your
satisfaction as a valued customer.

1. Eligibility for Returns

  • You may return items within 30 days of delivery for a full refund or exchange.
  • Items must be unused, in their original packaging, and in resellable condition.
  • Proof of purchase (receipt or order confirmation) is required for all returns.
  • Products such as shuttlecocks and apparel must not show signs of wear or damage to qualify for a return.

2. Non-Returnable Items

The following items are non-returnable unless faulty or damaged upon delivery:

  • Gift cards and promotional vouchers
  • Clearance or final sale items
  • Customized or personalized products
  • Used apparel, footwear, or opened accessories

3. Refunds

  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).
  • You will receive an email confirmation once your refund has been processed.

4. Exchanges

If you wish to exchange an item for a different size, model, or product, please contact our support team.
Exchanges are subject to stock availability.

5. Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery.
We will arrange for a replacement or full refund at no additional cost to you.

6. Return Process

  1. Contact our customer support at info@web3gos.click with your order details.
  2. Receive a return authorization and instructions.
  3. Ship the product back to our designated return address. Customers are responsible for return shipping costs unless the product is faulty or incorrect.
  4. Once received and inspected, we will process your refund or exchange.

7. International Returns

For international customers, please note that additional shipping charges, customs fees, or duties incurred are non-refundable.
Returns must comply with your country’s import/export regulations.

8. Policy Updates

Blancunie reserves the right to update or modify this Refund and Returns Policy at any time to reflect business, legal, or customer service requirements.
All updates will be posted on this page with a revised effective date.

📞 Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:
📍 Address: 3283 Tator Patch Road, US
📞 Phone: (312) 940-6346
📧 Email: info@web3gos.click
🌐 Website: www.blancunie.com